When/how do I get my download code?
Hey thanks for buying something! Most releases will include a download code in the packaging. Send us an e-mail at firstname.lastname@example.org if you get your purchase and it's missing.
How long do orders take to get where they're going?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the postal service. All domestic orders are shipped via USPS Media Mail. There may be a couple day delay between your order being placed and it leaving our "warehouse" (studio apartment). International shipping delivery times may vary between 2 and 12 weeks. E-mail us if you have questions or concerns. We don't currently provide tracking information, but you can e-mail us at any time and we can update you on the status of your order.
I want to order a whole bunch of things, is that OK?
Should be fine, but we may need to figure out a custom shipping rate if you are ordering in bulk. Send us an e-mail at email@example.com with questions.
What's your return policy?
Send an e-mail to firstname.lastname@example.org if you're unhappy with your order and we'll figure something out!